You will then receive a text message with a code, please enter the code on your computer when prompted. Please click the ‘Text +XX XXXXXXXX’ option. Please click, ‘Sign in another way’. You will be asked to verify your identity. You will be asked to approve your sign in. If you have kept your device but changed your mobile telephone number, please skip to part 7. In this instance, please click, ‘Use your password instead’ and enter your password.ģ. You will now see the below screen, asking to approve your sign in request:Ĥ. If you have changed your device but retained your mobile telephone number, please continue. If this is the case, please do so.Īlternatively, you may be presented with the below screen: You will be asked to sign in, please use your k Number, followed by (example: At this stage, you may be asked to enter your password. Open your web browser and navigate to .uk. Please note, if you have replaced your mobile device and changed your mobile telephone number, you will need to make a request to have your MFA reset by the IT Service Desk.ġ. If you have replaced your mobile device or changed your mobile telephone number, this process is required to retain access to your KCL Account. Guide to Resetting MFA (Multi Factor Authentication) on a KCL Account
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